Exhale Skin Body Spa, Shop 15 Hillarys Shopping Centre, 110 Flinders Avenue, Hillarys

Reviews

• Gosia MMSi

  24.09.2018
  ★ ☆ ☆ ☆ ☆
  Hi, I had a spa manicure and pedicure today at Waitaha day spa. Although the manicure and pedicure by itself was ok, the polish/products used would have been bad for a cheep Asian shop, for a day spa and three times the price it was just ridiculous. With pedicure there was no top coat used at all I think, looked ok, 3 hours later touched the carpet (regular were) and it just sticked to it ... Hhmm yes, evidently not drying. That's not the worst. Manicure. First nail polish was just totally thick and leaving strips, another one same story and finally one that seemed ok. Yes, it was pretty thick. My manicurist added quite a bit of nail polish remover to it, right in front of me, said that it was sitting there for a while. Yes, you do know it costs $70 for manicure alone? Well, to top it all off she used 'Natio' base and top coat, bravo, salon quality here. As expected 2 hours later my nails were nowhere nearly dry. They had this unset, rubbery feel to it, and just were awful and we're going worst with any touch.
  That's $165 later, I went back to the shop. Pedicurist told me that they usually dry and might take a while, yes, more than 3 hours? She also told me that everyone was busy at that moment and manager will call me. As expected... It's 7:45, I've spent $165, and a phone call and extra visit to complain, no call from manager, so customers service is just as good as their nail polish, my nail polish looks laughable and still rubbery, and so very ready to be removed.
  A word of advice, you'll be disappointed but not as much out of pocket if you go to local $50 Asian shop.

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